2012 Financial Services CIO Agenda



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The financial services industry continues to experience extremely volatile market conditions. Gartner's annual CIO survey reveals a leadership focus on growth, cost reduction and agility. CIOs must amplify the way technologies enable their effectiveness in meeting these priorities.

Table of Contents

  • Analysis
    • What You Need To Know
    • Diverse Business Priorities Call for Diplomacy and Leadership
    • CIO IT Strategies Are a Double-Edged Sword
    • IT Budgets Reflect Continued Economic Concerns
    • The Importance of Demonstrating Value
    • Strategic Technologies Reflect the Importance of Improving the Customer Experience
    • CIO Strategies Must Concentrate on Improving Institutional and IT Effectiveness
    • CIO Lessons
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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