Forecast Analysis: IT Outsourcing, Worldwide, 2010-2016, 2Q12 Update

G00227375

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Summary

Gartner's 2Q12 forecast shows global spending for IT outsourcing services will be $251.7 billion in 2012, growth of 2.1% over 2011 (4.1% in constant currency) and a projected compound annual growth rate of 5.9% from 2012 through 2016.

Table of Contents

  • Assumptions
    • Overview
      • Overview of Changes to Gartner's IT Services Market Statistics
    • ITO Forecast Growth in 2Q12
    • Evolving ITO Business/Delivery Models
    • Economic, Political and Labor Data/Conditions/Policies
    • CIO and CFO IT Budgets
    • Service Provider Landscape
    • ITO Contract Signings, Patterns and Life Span
    • Buyers' Demand for Efficiency/Cost, Enhancement and Transformation
    • User IT Services Spending/Purchasing Trends
  • Analysis
    • Growth Rates of ITO Market Segments
    • ITO Market: Percentage of Major Segments
    • The Impact of Currency
    • Application Outsourcing
    • Cloud Services IaaS
      • Cloud Compute Services
      • Storage as a Service
      • Cloud Printing Services
    • Infrastructure Outsourcing
      • Data Center Outsourcing
      • Infrastructure Utility Services
      • Help Desk Outsourcing
      • End-User Device Outsourcing
      • Network Outsourcing
    • Regional Forecasts
      • Asia/Pacific
      • Europe, the Middle East and Africa
      • Latin America
      • North America
    • Reconciling Gartner's Prior ITO Composite Forecast Model With 2012 Updated Forecast Model
  • Market Model
    • ITO Market Model Overview
    • Forecast Components
      • ITO Segment Analysis
      • IT Services Historic Market Size and Segmentation
      • Service Provider Financial Landscape
      • User IT Services Spending/Purchasing Trends
      • CIO and CFO IT Budget
      • Economic, Political, and Labor Data/Conditions/Policies
      • ITO Contract Signings, Patterns and Life Span
      • Evolving ITO Business/Delivery Models
      • Buyer Demand for Efficiency/Cost, Enhancement and Transformation
    • Connections
      • Economic, Political and Labor Data/Conditions/Policies > Service Provider Financial Performance
      • Economic, Political, and Labor Data/Conditions/Policies > CIO and CFO IT Budget > User IT Services Spending/Purchasing Trends
      • CIO and CFO IT Budget Data > ITO Contract Signings, Patterns and Life Span > User IT Services Spending/Purchasing Trends
      • Economic, Political, and Labor Data/Conditions/Policies > Buyer Demand for Efficiency/Cost, Enhancement and Transformation > Evolving ITO Business/Delivery Models
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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