Hype Cycle for Smart Government, 2012



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This Hype Cycle features technologies, services and practices with the greatest potential to help government organizations adapt and innovate in a world that continues to experience profound technological, political and financial change.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
      • Key Trend 1: Practices Supporting Seamless Socialization
      • Key Trend 2: Commoditization
      • Key Trend 3: Information Continuum
      • Key Trend 4: Employee Centricity
      • Key Trend 5: Confluence of Information, Operational and Consumer Technologies
      • Other Technologies and Practices Supporting Smart Government
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Operational Technologies for Government
      • Video Content Management and Delivery Systems for Government
      • Enterprise App Stores
      • Pace-Layering EA Approach in Government
      • Citizen Data Vaults
      • Smart Governance Operating Framework
      • BPaaS for Government
    • At the Peak
      • Employee Use of Social Media in Government
      • Citizen Developers
      • Big Data Information Management for Government
      • Application Portfolio Management
      • Real-Time Cybersecurity in Government
      • Bring Your Own Device
      • Government Cloud
      • Media Tablets in Government
      • Open Government Data
    • Sliding Into the Trough
      • Blended Enterprise Architecture Approach
      • Cross-Agency Case Management
      • Public Cloud Computing/The Cloud
      • BPM for Government
      • Government Shared Services
      • Enterprise Use of Social Media in Government
      • Location-Based Services for Government
    • Climbing the Slope
      • Advanced Analytics for Government
      • Business Intelligence for Performance Management
      • Mobile Device Management
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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