Hype Cycle for the Telecommunications Industry, 2012


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The convergence of communications and IT creates new service opportunities. This Hype Cycle examines the key systems, processes and platforms for communications service providers' CIOs and CTOs to gauge investment priorities for internal efficiencies and new service delivery.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
      • Major Changes in This Hype Cycle
    • The Priority Matrix
    • On the Rise
      • Master Content Management Solutions
      • Mobile Fraud Detection
      • API-Based Cloud Network on Demand
      • OneAPI
      • Open-Source Telecom Operations Management Systems
      • Cloud Security and Risk Standards
      • Personal Cloud
      • Disaster Recovery Service-Level Management
      • Smart Governance Operating Framework
      • Cloud-Enabled Application Platforms (CEAPs)
      • Context Delivery Architecture
      • Mobile Cloud
    • At the Peak
      • Communications Service Providers as Cloud Service Brokerages
      • Big Data
      • Cloud Management Platforms
      • Content Analytics
      • Context-Enriched Services
      • Convergent Communications Advertising Platforms (CCAPs)
      • Network Intelligence
      • Social Network Analysis
      • Enterprise Mobility Application Services
      • Cloud-Based Recovery Services
      • Social Analytics
      • Context-Aware Security
    • Sliding Into the Trough
      • Integrated Network and Enterprise Resource Management
      • Integrated Policy and Charging Control Solutions
      • Mobile Unified Communications
      • Telecom Analytics
      • Cloud Computing
      • Machine-to-Machine Communication Services
      • Master Data Management
      • Real-Time Infrastructure
      • Rich Communication Suite
      • Cloud UC (UCaaS)
      • Fraud Detection
      • Service-Oriented Architecture in OSS/BSS and SDP
      • Cloud/Web Platforms
      • Content Management Platforms
      • Infrastructure as a Service (IaaS)
    • Climbing the Slope
      • Mobile Data Protection
      • Software as a Service (SaaS)
      • Open-Source Communications
      • Unified Communications
      • Consumer Digital Rights Management
      • Mobile Virtual Network Enablers
    • Entering the Plateau
      • Web Analytics
      • Service-Oriented Architecture
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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