Applying Lessons Learned From Catastrophic Events in the Decade Since 9/11 to Improve Your BCM Program

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Summary

In the decade since the 9/11 attacks against the U.S., business continuity management has come of age as a professional discipline. A review of eight "trigger event" disasters in that time shows what BCM professionals have learned.

Table of Contents

  • Analysis
    • The Decade When BCM Came of Age — Because There Was No Choice
    • Effective BCM Requires Thinking Beyond Your Own Four Walls
    • Eight Events That Changed BCM Planning
    • BCM Lessons Learned Since 9/11
      • Planning and Execution
      • Crisis Management
      • Workforce Resilience
      • Business Operations Resilience
  • Recommended Reading
  • Evidence
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