Gamification: The Serious Side of Games Can Make Work More Interesting

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Summary

Business process professionals are in a key position to incorporate game-playing techniques that will support serious improvements to common work challenges and issues with lack of engagement.

Table of Contents

  • Analysis
    • Ready, Set — Engage!
    • What Gamification Is …
    • … And Why It Works
    • Don't Fall Victim to the "Wow Factor" of Gamification
    • The Intersection of Fun and Work — Improved Business Outcomes
    • "Level Up" Your Skills
    • It's More Than Fun and Games
  • Recommended Reading
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