Hype Cycle for Application Services, 2012



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The Hype Cycle for application services showcases application implementation and management services emphasizing software as a service, analytics, social and mobility. It helps IT managers discern the relevance of emerging application services to support application and portfolio planning.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Pace-Layered Application Strategy and ERP
      • Big Data and ERP
      • Cloud-Optimized Application Design
      • Cloud Services Brokerage
    • At the Peak
      • Support Models in Global Deployments
      • Enterprise Information Architecture
      • Business Analytics
      • Enterprise Mobility Application Services
      • Process Templates
      • Business Process Management in C&SI
      • SaaS-Related Professional Services
    • Sliding Into the Trough
      • Multisourcing Service Integrator
      • Digital Transformation Consulting
      • Application Testing Services
      • Application Modernization Services
    • Climbing the Slope
      • Marketing and Customer Management Consulting
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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