Market Trends: SaaS's Varied Levels of Cannibalization to On-Premises Applications

G00237640

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Summary

Software as a service shows no signs of decline, with even the poorest SaaS segment seeing a compound annual growth rate of 11% through 2016. However, subtle changes to demand patterns mean that vendors need to change their go-to-market approaches or risk missing out on the burgeoning opportunity.

Table of Contents

  • Introduction
  • Market Trend
    • Complexity Increases as SaaS Scales Into Large Enterprises
    • Market Structure Trend
      • SaaS Exhibits Varied Degrees of Adoption and Health
    • Buyers Trend
      • Buyers Expect SaaS to Solve Growing Total-Cost-of-Ownership Expense and Bring Faster ROI, but With Scale Comes Complexity
      • Data Security Concerns Hold Back SaaS in Business Intelligence
      • CRM Reaching 50% of Deployments as Growing Competition and Cannibalization of Installed Base Accelerate
      • Development of SaaS in DCC Software Market Depends on Internet Capacity
      • Enterprise Content Management Moves Slowly to SaaS as Current Use Cases Emphasize File Sharing and Storage
      • HCM Continues as Growth Driver for SaaS ERP
      • SaaS Offerings Complement and Coexist With Traditional Office Suites — Replacement Not an Option for Most Professional Users
      • Project and Portfolio Management SaaS Alternatives Gain Favor in Difficult Times
      • Lack of Functional Parity Limits SCM SaaS Adoption, but Growth Continues
      • Web Conferencing, Teaming Platform and Social Software Suite Usage Show a Preference for SaaS Deployments
  • Contrarian View
    • On-Premises Solutions Improve Their Implementation, Pricing and Upgrade Model to Make SaaS Less Attractive
  • Vendors to Watch
    • Business Intelligence
    • Customer Relationship Management
    • Digital Content Creation
    • Enterprise Content Management
    • Enterprise Resource Planning
    • Office Suites
    • Project and Portfolio Management
    • Supply Chain Management
    • Teaming Platforms and Social Software Suites
    • Web Conferencing
    • Others
  • Recommended Reading
© 2012 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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