Use Synthetic Monitoring to Measure Availability and Real-User Monitoring for Performance

Archived Published: 10 December 2012 ID: G00246451


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The commoditization and low price of synthetic end-user monitoring has accelerated buyer adoption and led to its misuse. Real-user monitoring is required when implementing application performance monitoring.

Table of Contents

  • Introduction
  • Analysis
    • Apply Real-User Monitoring Technologies That Understand the Application or Device Being Used
    • Reduce Synthetic Testing to Focus Staff Resources on High-Value, Customer-Centric APM
    • Use Synthetic Transactions to Determine Availability of a Service or Application
    • The Use of Synthetic Transactions Should Be Limited to Availability and Not to Performance Monitoring
  • Recommended Reading
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