IT Metrics: IT Spending and Staffing Report, 2013

G00248502

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Summary

This research contains enterprise-level IT investment, cost and staffing metrics, as well as business productivity ratios for 21 vertical industries, collected throughout 2012 from a global audience. It provides an overall summary of the IT Key Metrics Data: Key Industry Measures published research.

Table of Contents

  • Analysis
    • How Does Your IT Organization Stack Up Against the Competition?
      • IT Key Metrics Data Research Background
      • Using This Research
      • Gartner IT Key Metrics Data Series
      • IT Key Metrics Data Source
      • Data Variations
    • Demographics
    • 2012 IT Investment Measures
      • Total IT Spending/Budget Definition
      • Points of Clarification
      • IT Intensity
      • IT Spending Percent Change, 2011 to 2012
      • IT Spending as a Percent of Revenue, 2012
      • Agility: Revenue Percent Change Versus IT Spending Percent Change, 2011 to 2012
      • IT Spending as a Percent of Operating Expense, 2012
      • Agility: Operating Expense Percent Change Versus IT Spending Percent Change, 2011 to 2012
      • IT Spending per Employee, 2012
      • IT Spending as a Percent of Revenue Versus Operating Profit, 2012
    • 2013 Outlook: A Continued Increase in Spending
      • IT Spending Percent Change, 2012 to 2013
      • IT Spending as a Percent of Revenue, 2013 Projected
      • IT Spending as a Percent of Operating Expense, 2013 Projected
      • IT Spending per Employee, 2013 Projected
    • IT Budget Distributions: Uncover the Facts
      • IT Operational Versus Capital Spending
      • Strategic IT Spending Categories: IT Spending to Run the Business, IT Spending to Grow the Business and IT Spending to Transform the Business
      • IT Spending Distribution: Hardware, Software, Personnel and Outsourcing, 2012
      • Distribution of IT Cost by Technology Domain, 2008 to 2012
    • IT Portfolio Trends: Staffing
      • IT Full-Time Equivalents as a Percent of Employees
      • Distribution of IT FTEs: Insourced Versus Contractor, 2012
      • Distribution of IT Staff by IT Function
      • Distribution of IT Staff by Technology Domain
    • Conclusions
    • Related IT Key Metrics Data Research
    • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
      • Gartner Benchmark Analytics Select Case Studies
  • Recommended Reading
© 2013 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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