Emerging Market Analysis: Business Process Outsourcing, Mexico, 2013 and Beyond

Archived Published: 01 May 2013 ID: G00248442


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Mexico represents a fertile field for business process outsourcing services; its compound annual growth rate is forecast to exceed that for most other BPO markets and worldwide. The market outlook is strong, based on Gartner's research as well as input from Mexican CIOs and BPO buyers and providers.

Table of Contents

  • Analysis
    • Current and Forecast Growth in Mexico's BPO Market
    • Mexico's Environment for BPO Business and Competition
    • Influences in the Growth of BPO Spending in Mexico
    • Recommendations for Providers
    • Appendix — Mexico Data Tables
  • Recommended Reading
© 2013 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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