Hype Cycle for P&C Insurance, 2013

Archived Published: 31 July 2013 ID: G00248266


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Property and casualty insurers are under pressure internally and externally to transform their business models, including becoming more operationally efficient, customer-centric, and innovative with product design. Embracing new business models and technologies is essential to this transformation.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • P&C Insurance App Stores
      • Web-Based Sales Platforms
      • Peer-to-Peer Insurance Business Models
      • Real-Time Operational Intelligence
      • Big Data
      • Digitalization
      • Gamification
      • Case Management Solutions
      • Customer Experience Management
      • Next-Generation Portals
      • Agency CRM SaaS
      • Agent Portal Solutions
      • Aerial and Digital Imagery
      • eEG7 Standard
      • Underwriting Workstation
      • Microinsurance Solutions
      • Insurance Data Models
      • P&C Insurance Policy Administration/Management SaaS
      • Takaful Solutions
      • Modular Core Solutions
      • P&C Insurance BPO
      • Customer Communications Management Solutions
    • At the Peak
      • Cloud Computing
      • Geographic Information Systems
      • Electronic Document Generation and Delivery
      • Enterprise Actuarial Systems
      • Predictive Modeling Solutions
      • Claims Analytics
      • Social Media
      • Advanced Fraud Detection and Analysis Technologies
      • Policy Management Modules
      • Business Analytics
    • Sliding Into the Trough
      • Mobile Claims Apps
      • SEMCI Models
      • Distribution Management Solutions
      • Enterprise Risk Management Applications
      • Sales Force Automation
      • E-Services
      • Product Configurators
      • Telematics
      • Business Process Management Suites
      • Billing and Collections Management Solutions
      • Web-Based Rating Engines
    • Climbing the Slope
      • Claims Management Modules
      • ICM/Commission Technologies
      • ACORD XML for P&C/Surety
      • Enterprise Content Management Suites
    • Entering the Plateau
      • Business Rule Engines
      • E-Signatures
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
© 2013 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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