Introducing the Five-Stage Sales and Operations Planning Maturity Model for Supply Chain Leaders

Archived Published: 10 September 2013 ID: G00253499

Analyst(s): | | |

Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

contact us online


Hundreds of companies have relied on Gartner's sales and operations planning four-stage maturity model to assess and improve business performance. This research introduces a five-stage model that reflects the same principles, but provides more granular description and advice for each stage.

Table of Contents

  • Analysis
    • Introduction
    • A Refresher on the Four-Stage S&OP Model
    • The New Five-Stage S&OP Maturity Model
      • Stage 1: React
      • Stage 2: Anticipate
      • Stage 3: Integrate
      • Stage 4: Collaborate
      • Stage 5: Orchestrate
    • Leveraging the S&OP Five-Stage Model to Reach Higher Maturity Levels
  • Recommended Reading
© 2013 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Free Research

Discover what 12,000 CIOs and Senior IT leaders already know.

Free Access

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more

Call +1 855-515-4486 or contact us

to become a Gartner client.