Taming the Digital Dragon: The 2014 CIO Agenda

Published: 31 December 2013 ID: G00261080

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In 2014, CIOs must transition to a new era of enterprise IT — an era of digitalization that impacts strategy, leadership, structure, talent and financing. They must build digital leadership and bimodal capability, while renovating the core of IT and otherwise preparing for the digital future.

Table of Contents

  • Foreword
  • Executive Summary
    • Welcome to the third era of enterprise IT
    • Create powerful digital leadership
    • Renovate the core
    • Build bimodal capability
  • Welcome to the Third Era of Enterprise IT
    • Business as usual, with a shift to growth
    • The digital dragon is upon us, and most companies aren't ready
    • We are entering a third era of enterprise IT
    • Taming the digital dragon necessitates a three-part response
  • Create Powerful Digital Leadership
    • Progressing to the third era of IT requires an emphasis on leadership
    • Recognize digital leadership as distinct from IT leadership
    • Understand the role of the chief digital officer
    • Build a digitally savvy C-suite
  • Renovate the Core
    • Technology priorities reveal two complementary goals
    • Renovate all aspects of the core
    • Deploy the public cloud to support agility
    • Escape partner relationships that aren't working for you
  • Build Bimodal Capability
    • A single mode of IT is not enough
    • Agile software development is helpful but not enough
    • Competing in a digital world requires completing your bimodal capability
  • Conclusion: Craft Your Digital Legacy
  • Appendix: Case Studies, Additional Data, Demographics
    • BBVA implements a sophisticated multicloud vision
    • Channel 4 is working with small partners to drive innovation
    • IPC makes a commitment to agile
    • Jollibee Foods uses a mature hybrid-cloud approach
    • Digital leadership transforms Miroglio Group
    • Priority Health sees speed of response as vital in uncertain times
    • Seoul National University Bundang Hospital goes fully digital to replatform its health systems and services
    • Tesco is innovating with suppliers
    • Universidad Tecnologico de Monterrey takes higher education from "nano-collaboration" to "hyperconnection"
    • Yum Brands recognizes the importance of the CIO-CDO role
  • Further Reading
    • Related content
    • Gartner Executive Programs reports
    • Core research
© 2013 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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