Taming the Digital Dragon: The 2014 CIO Agenda

Table of Contents

• Foreword
• Executive Summary
  • Welcome to the third era of enterprise IT
  • Create powerful digital leadership
  • Renovate the core
  • Build bimodal capability
• Welcome to the Third Era of Enterprise IT
  • Business as usual, with a shift to growth
  • The digital dragon is upon us, and most companies aren't ready
  • We are entering a third era of enterprise IT
  • Taming the digital dragon necessitates a three-part response
• Create Powerful Digital Leadership
  • Progressing to the third era of IT requires an emphasis on leadership
  • Recognize digital leadership as distinct from IT leadership
  • Understand the role of the chief digital officer
  • Build a digitally savvy C-suite
• Renovate the Core
  • Technology priorities reveal two complementary goals
  • Renovate all aspects of the core
  • Deploy the public cloud to support agility
  • Escape partner relationships that aren't working for you
• Build Bimodal Capability
  • A single mode of IT is not enough
  • Agile software development is helpful but not enough
  • Competing in a digital world requires completing your bimodal capability
• Conclusion: Craft Your Digital Legacy
• Appendix: Case Studies, Additional Data, Demographics
  • BBVA implements a sophisticated multicloud vision
  • Channel 4 is working with small partners to drive innovation
  • IPC makes a commitment to agile
  • Jollibee Foods uses a mature hybrid-cloud approach
  • Digital leadership transforms Miroglio Group
  • Priority Health sees speed of response as vital in uncertain times
  • Seoul National University Bundang Hospital goes fully digital to replatform its health systems and services
  • Tesco is innovating with suppliers
  • Universidad Tecnologico de Monterrey takes higher education from "nano-collaboration" to "hyperconnection"
  • Yum Brands recognizes the importance of the CIO-CDO role
• Further Reading
  • Related content
  • Gartner Executive Programs reports
  • Core research