Agenda Overview for IT Services Sourcing, 2014

Archived Published: 08 January 2014 ID: G00259621


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The speed of technological evolution and industrial digitalization continues to disrupt the IT market, driving organizations to do things better, faster and cheaper. Gartner's research in 2014 will help sourcing executives and managers stay ahead by incorporating new services into their decisions.

Table of Contents

  • Analysis
  • Key Issues
    • Outsourcing Competencies
      • IT Services Sourcing Strategy and Management
    • Outsourcing Deals
      • IT Service Provider Selection and Contracting
    • What are best practices and tools for developing your sourcing strategy and management framework?
      • Planned Research
    • What are the inputs, outcomes and deliverables of a services sourcing strategy?
      • Planned Research
    • What are the best practices regarding the discipline of services sourcing management?
      • Planned Research
    • What is the impact of new offerings and trends on services sourcing strategies and sourcing management frameworks?
      • Planned Research
    • What are the best practices for evaluating, selecting and contracting IT service providers?
      • Planned Research
    • What is the impact of new offerings and trends when evaluating, selecting and contracting service providers?
      • Planned Research
    • What are tools or techniques for evaluating and selecting service providers?
      • Planned Research
    • What key components, terms and conditions are required in a services contract?
      • Planned Research
  • Related Priorities
  • Gartner Recommended Reading
© 2014 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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