This webinar describes the impacts on banking technology and purchase decisions due to the Nexus of Forces — mobile, social, big data and cloud computing. It recommends what technology and service providers need to do differently to maximize their opportunities.
Table of Contents
Banking and Securities: IT Spending, 2012-2017 (Billions of U.S. Dollars)
Banking and Securities: IT Spending, by Region, 2013-2017
Banks Fight the Strategy-Struggle: Expansion in EMs vs. Cost Reduction in the Mature World
Top 10 CIO Business Priorities — Banking — 2013
Evolution of Banking — Focus on Need, Location, Context and Transaction
And Do You Recognize the Three Tribunes: Mobility, Intelligence, Socialization?
Critical Building Block — Enabling a Multichannel Sales and Service Environment
Assess the Landscape: Digital Banking Capability Maturity
Gartner Digital Wallet Solution Segmentation Model
Big Data Analytics
Cloud Investment Heat Map for Global 20 Banks
BYOD Adoption Is Increasing
Security and Fraud — Five Layers of Prevention
Buyer Roles in Banks
Recommendations for Engaging With Banks
Gartner Recommended Reading
This document was revised on 16 June 2014. The document you are viewing is the corrected version. For more information, see the Corrections page on gartner.com.
Banks are still recovering from the financial crisis, struggling to get growth in mature markets, while expanding in emerging markets. Technology trends are playing a larger role than ever in consumer lives, the industry and competition. These have large impacts on banking services, use of technology, competition in banking and nature of technology purchases. In this webinar, you will learn:
What are the business and technology trends in the banking industry?
How do these trends impact bank technology?
What are the changes in bank technology buying that providers of banking technology need to be aware of?
What should technology and service providers do differently to exploit these trends?
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