Is Cisco's Cloud-Based Unified Communications Solution a Good Match for Your Business?

Archived Published: 18 March 2014 ID: G00261475

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Cisco provides its Hosted Collaboration Solution, a cloud-based unified communications platform, through authorized channel partners. This analysis evaluates the Cisco cloud UC ecosystem to assist IT leaders in deciding whether it is a good fit for their users, business and IT environment.

Table of Contents

  • Introduction
  • Analysis
    • Consider Cisco Cloud UC for Core UC Requirements
    • Review Your UC Requirements Early in the Vendor Exploration Phase
    • Perform Due Diligence on Your Cisco Cloud UC Channel Partner
    • Do Not Expect the Cisco UC Cloud Offering to Be the Lowest-Cost Option
    • Believe in the Cisco Cloud UC Road Map, but Maybe Not the Dates
    • Do Not Hold Cisco Cloud UC Solutions to Unreasonable Expectations
  • Case Studies
  • Gartner Recommended Reading
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