Critical Capabilities for Infrastructure and Operations Business Value Dashboard Tools


Archived Published: 01 April 2014 ID: G00258355

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Summary

To quantify the value they contribute to business performance, some infrastructure and operations leaders are adopting tools that report and share metrics. I&O leaders should evaluate these business value dashboards against the capabilities that are critical to their implementation, use and support.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
      • Vendors' Product Scores for Use Cases
    • Vendors
      • eMite (eMite 4.2.30)
      • Execview (Execview February 2014)
      • Northcraft Analytics (Advanced Metrics for IT v5.0)
      • PureShare (PureShare Metrics Bridge v1.4)
      • Vyom Labs (MetricEdge 3.0)
      • Xtraction (Xtraction 14.1)
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • Interface and Usability
      • Multidimensional Data
      • Integration With Data Sources
      • I&O Metrics Library
      • Profile Based
      • Data Mining
      • Proactive Alerting
      • Business Value Metrics
    • Use Cases
      • IOBVD Administrator
      • Executive Leadership and End Users
      • I&O Leadership
    • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
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