Infrastructure and Operations Leaders Key Initiative Overview

Archived Published: 22 April 2014 ID: G00262938


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I&O leaders face pressure from clients for increased agility and stability while dealing with new technologies and changing economic and social expectations. To increase business relevance, I&O leaders can use this research to develop an innovative strategy and enhance business competitiveness.


Figure 1. Infrastructure and Operations Leaders Key Initiative Overview
Research image courtesy of Gartner, Inc.

Source: Gartner (April 2014)

This initiative helps I&O leaders create strategies and processes to drive operational and business maturity. Leaders must equip IT staff with skills needed for new technologies and business change.

Gartner helps I&O leaders choose a data center and infrastructure technology strategy, implement IT operations excellence and adopt Web-scale IT practices. We offer:

  • ITScore: A methodology and accompanying research illustrating how enterprises can ensure better productivity, efficiency and resource utilization.

  • Strategic Advice: Gartner analysts provide advice to allow leaders to learn from best-in-class organizations about embracing and enhancing agility, strategic planning, and developing the I&O team.

  • Toolkits: Tools to apply research to organizational needs using spreadsheets to populate with user data.

  • Key Metrics: Gartner survey results and quantifiable data to benchmark and develop budget justifications and establish ROI (see "IT Key Metrics Data 2014: Index of Published Documents and Metrics" ).

Top Key Initiatives for This Role

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