Define Your Customization Strategy for SaaS/Cloud Business Applications

Archived Published: 08 July 2014 ID: G00261452


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SaaS business applications offer different approaches to modification than on-premises solutions, requiring application managers to adapt their customization strategy. Selecting the right application and minimizing modifications becomes more important in the cloud.

Table of Contents

  • Introduction
  • Analysis
    • Minimize Customizations by Selecting Best-Fit Solutions and Applying a 'Why Not Use As-Is' Approach
      • Recommendations:
    • Use Complexity and Integration as the Deciding Criteria How to Modify or Extend
    • Decide on the Right Level of Business Logic Sharing in a Cloud Deployment: Choose Between Configuration and Customization, and Prefer Model-Driven Applications Where Available
      • Recommendations:
    • Decide Between aPaaS and bpmPaaS to Build Loosely Coupled Extensions
      • Recommendations:
  • Gartner Recommended Reading
© 2014 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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