Magic Quadrant for Payroll BPO Services

Archived Published: 23 July 2014 ID: G00262219


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This Magic Quadrant evaluates the capabilities of 12 key providers of payroll business processing outsourcing services located around the globe. Buyers of payroll BPO services should use it to identify and assess those providers that can best support their payroll BPO needs.

Table of Contents

  • Market Definition/Description
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • ADP
      • Aon Hewitt
      • Ceridian
      • CGI
      • HP
      • Infosys
      • NGA Human Resources
      • Paychex
      • SD Worx
      • Sopra
      • Symphony Human Resource Solutions
      • Talent2
      • Xerox Services
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
  • Market Overview
    • Payroll BPO Services Continue to Grow Worldwide
    • Buyer Trends in Payroll BPO Services
      • Globalization of Services and Processes
      • BPaaS and Process-Enhancing Technology and Services
      • Demand for Analytics, Ideation and Reporting
      • Tax Compliance and Coordination
      • Bifurcated Buyers' Market
      • Deeper Due Diligence
  • Gartner Recommended Reading
© 2014 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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