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To remain competitive, it is crucial for business process outsourcing providers to increase their repertoire of automation tools, including phantom robotic process automation. PRPA combines user interface, data capture and workflow technologies, and often emulates the work of a human agent.
Table of Contents
- Factors That Will Drive Adoption
- Factors That Will Inhibit Adoption
- Who Will Be Affected
- Actions for the Next Six to 18 Months
- Technology Description
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