Achieve IAM Success by Building Stakeholder Momentum and Loyalty

Archived Published: 18 December 2014 ID: G00265762

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IAM leaders frequently have trouble knowing where to begin an IAM initiative, considering that each stakeholder wants his or her problems solved first. IAM leaders should use a decision framework that prioritizes prospective IAM customers based on their receptiveness to adopting the IAM initiative.

Table of Contents

  • Introduction
  • Analysis
    • Prioritize the Initial IAM Road Map Based on Level of Complexity
    • Use a Framework to Categorize Applications and Their Users
      • Phase 1: Categorize Participating Applications
      • Phase 2: Define the Release Plan
      • Phase 3: Organize
    • Strive for Simplicity to Reach a Critical Mass of Loyal Customers
    • Leverage Loyal Customers as Advocates for Future IAM Customers
  • Gartner Recommended Reading
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