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I&O leaders frequently focus on singular, operational metrics. By incorporating a multidimensional approach to these metrics using methodologies like a balanced triangle, I&O leaders can create deeper, interrelated metrics with greater operational and business value.
Table of Contents
Use a Multidimensional View by Selecting a Small Set of Appropriate Metrics Distributed Across Various Categories
- The Balanced Triangle Approach
Tie the Multidimensional View to a Specific Goal
Present the Data Using Multidimensional Charting
Communicate Metrics Appropriate to Your Maturity Level and Potential Audiences Inside and Outside the I&O Team
- What If More Is Needed?
- Effective Industry Averages and Benchmarks
- Use a Multidimensional View by Selecting a Small Set of Appropriate Metrics Distributed Across Various Categories
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