What Does It Mean to Digitalize Work?


Archived Published: 04 May 2015 ID: G00272544

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Summary

Business transformation and process leaders must push beyond a mindset of standardization and automating processes to digitalize work by leveraging the IoT and smart machines to build intelligent business processes.

Table of Contents

  • Introduction
  • Analysis
    • Eliminate Paper and Automate Workflow
    • Augmenting or Replacing Human Data Entry
      • Handheld Smart Devices
      • Hands-Free, Multiuser
      • Beyond the Employee
    • Move More Human Work to Machines — 21st Century Style
      • Let Things Do Data Entry
      • Smart Machines
      • General-Use Robots
    • Go Beyond Standardization to Enable Variation
    • What to Do Next
  • Gartner Recommended Reading
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