Forecast Overview: Business Process Outsourcing, Worldwide, 2015


Archived Published: 18 May 2015 ID: G00274988

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Summary

The business process outsourcing market is growing steadily in response to — and despite — numerous economic and technological challenges. Strategic planning, marketing and sales leaders at BPO providers should factor these findings into long-range planning.

Table of Contents

  • Market Description
    • Delivery Model
  • Foundational Assumptions
    • BPO Market Size and Historical Activity
    • Evolving BPO Business and Service Delivery Models
    • BPO Sales Pipeline and Contract Signings
    • Political and Regulatory Environment
    • Business and Financial Conditions, and Economic and Employment Data
  • Market Model or Methodology
    • Forecast Components
      • BPO Spending Forecast
    • Influencing Factors
      • BPO Market Size and Historical Activity
      • BPO Sales Pipeline and Contract Signings
      • Evolving BPO Business Models and Service Delivery Architectures
      • BPO Purchasing Trends
      • Business and Financial Conditions
      • Political and Regulatory Climate
      • Economic and Employment Data
    • Connections
      • Economic and Employment Data > Business and Financial Conditions > Evolving BPO Business and Service Delivery Models > BPO Spending
      • Economic and Employment Data > Business and Financial Conditions > BPO Purchasing Trends > BPO Sales Pipeline and Contract Signings > BPO Spending
      • Political and Regulatory Climate > BPO Purchasing Trends > BPO Spending
  • Gartner Recommended Reading
© 2015 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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