Hype Cycle for Life Insurance, 2015

Archived Published: 06 July 2015 ID: G00274037


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The life insurance industry continues to innovate through digital transformation, product development and improved customer experience. Insurance CIOs must understand the new technologies and approaches required to address dynamic market conditions and respond to shifting consumer demands.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Artificial Intelligence
      • Predictive Underwriting Solutions
      • Peer-to-Peer Insurance Business Models
      • Real-Time Operational Intelligence
      • Gamification
      • Customer Experience Management
      • Big Data
      • Case Management Solutions
      • Microinsurance Solutions
      • Takaful Solutions
    • At the Peak
      • Agency CRM SaaS
      • Next-Generation Portals
      • Wearables
      • Digitalization
      • Advanced Analytics Solutions
      • Customer Communications Management Solutions
      • Life Insurance Policy Administration/Management SaaS
      • Insurance Data Models
      • Agent Collaboration Tools
      • Cloud Computing
      • Enterprise Actuarial Systems
      • Fraud Analytics
    • Sliding Into the Trough
      • Mobile Agent Applications
      • Life Insurance Closed-Book BPO
      • Distribution Management Solutions
      • Social Media
      • Product Configurators
      • Tele-underwriting Platforms
      • Enterprise Risk Management Applications
      • E-Services
      • Sales Force Automation
      • Billing and Collections Management Solutions
      • Business Process Management Suites
    • Climbing the Slope
      • Automated Underwriting Solutions
      • E-Apps for New Business
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
© 2015 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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