Three Rules to Renovate Your CMDB to Improve Business Outcomes

Archived Published: 21 October 2015 ID: G00291639

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CMDBs promise substantial business benefits, but most fail to meet those expectations. Three simple rules can help I&O leaders and their teams deliver measurable business improvements from their configuration management databases.

Table of Contents

  • Introduction
  • Analysis
    • Tie CMDB Goals to Improved Business Outcomes
      • Use Team Exercises to Create Your CMDB Goals
      • Confirm That Your CMDB Project Goals Are Actionable
      • Recommended Actions
    • Include Just the Subset of IT Assets That Support Your CMDB Business Improvement Goals
      • Control CMDB Breadth and Depth
      • Recommended Actions
    • Place CMDB Contents Under IT Change Control and Keep the Contents Synchronized With Production Environments
      • Recommended Actions
  • Gartner Recommended Reading
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