Organizing for Success


Foundational Refreshed: 11 September 2017 | Published: 26 April 2016 ID: G00307973

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Summary

No IT structure universally applies, but a structure correct at a given time exists for each enterprise. In judging the current structure’s success and the wisdom of restructuring, CIOs must shift from solving operational problems to building capabilities.

Table of Contents

  • Foreword
  • Executive summary
    • Effective IT structures focus on building capabilities
    • Understand the various design options and their impact on capabilities
    • For optimal results, integrate people and processes with structure
  • Effective IT structures focus on building capabilities
    • There is no single right way to organize IT
    • Business context determines IT’s role and drives its strategy
    • IT’s role determines capabilities required for success
    • Blend different structural options to build desired capabilities
  • Understand the various design options and their impact on capabilities
    • Application development (AD)
    • Business analysis (BA)
    • Business relationship management (BRM)
    • Business planning and management office
    • Business process improvement (BPI)
    • Enterprise architecture (EA)
    • Enterprise information management (EIM)
    • Project and program/portfolio management
    • Quality assurance (QA)
    • Security and risk management
    • Infrastructure and operations (I&O)
  • For optimal results, integrate people and processes with structure
    • Taking a holistic approach to people and to process change increases the success of a new structure
    • Align structure with processes for accountability and synergy
    • Align people with structure for resource optimization
    • Conclusion
  • Further Reading
    • Gartner Executive Programs reports
    • Core research
    • Book
    • Article
© 2016 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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