Competitive Landscape: Managed Security Services

Archived Published: 30 June 2016 ID: G00298486

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Customers' security operations requirements are leading to increased market opportunity for MSSPs and are heightening already competitive market conditions. This report analyzes the key competitive dynamics in the market, with a focus on advising MSSPs' product leaders on strategies for success.

Table of Contents

  • Analysis
    • Competitive Situation and Trends
      • MSSP Market Is Highly Fragmented
      • MSSPs Are Investing in Analytics Big Data Storage and Analytics Back Ends to Allow for Scale and Improved Service Delivery
      • Customer Demand for Managed Detection and Response Services Is Growing
      • Customizable Security Services Are Growing in Popularity
      • MSSPs in General Do Not Do a Good Job of Securing Public Cloud Environments
      • Good Old-Fashioned Customer Service Never Goes Out of Style
      • MSSPs Are Working on Alternative Pricing Models
    • Market Players
    • The Future of Competition
      • MSSPs That Focus on Automating Security and Detection and Response Functions Are Poised for Success
      • Ability to Secure Digital Business Initiatives Will Determine Future MSSP Relevance
      • New Buying Centers and Influencers Will Emerge
      • Talent Retention and Nurture Will Determine Consistency of Service Delivery
    • Competitive Profiles
      • AT&T
      • BT
      • Hewlett Packard Enterprise
      • IBM
      • Optiv
      • SecureWorks
      • Symantec
      • Trustwave
      • Verizon
      • Wipro
    • References and Methodology
  • Gartner Recommended Reading
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