Leading HDOs Focus on 12 Categories of Patient Engagement Technology

Archived Published: 26 July 2016 ID: G00303347


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Value-based payment is pressuring HDO CIOs to use patient engagement tools, but making the right choice among myriad options is daunting. We categorize patient engagement technologies to help CIOs navigate the marketplace and identify the proper tools for their clinical and business strategies.

Table of Contents

  • Analysis
    • Introduction
    • Twelve Categories of Patient Engagement Technology
      • Interactive Patient Care Systems
      • Patient Portals
      • Personal Health Management Tools
      • Patient Decision Aids
      • Wearables and Quantified Self
      • E-Visits and On-Demand Virtual Visits
      • Campaign Management
      • Care Coordination and Management Applications
      • Proactive Communications Applications and Services
      • Voice of the Customer
      • Contact Center Solutions
      • Data-Driven Marketing
    • Multicategory Products
  • Gartner Recommended Reading
© 2016 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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