Not a Gartner Client?
Want more research like this?
Learn the benefits of becoming a Gartner client.
Field service executives are asking IT leaders to develop pilot deployment plans to equip field technicians with smart glasses and other head-mounted displays. This research helps IT leaders define how HMDs fit an existing technology and business strategy before evaluating specific vendors.
Table of Contents
Identify the Key Business Outcomes Most Critical to Improving Service Delivery
- Technical Prerequisites
Review Other HMD Device Use Cases and Associate Them to Key Business Outcomes
Capture Compliance, Privacy, Safety and Security Obligations
- Identify the Key Business Outcomes Most Critical to Improving Service Delivery
Gartner Recommended Reading