Innovation Insight for Collective Intelligence Benchmarking

Archived Published: 26 September 2016 ID: G00310164

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Demand for benchmarking of monitoring KPIs and metrics is on the rise. While monitoring tools look to deliver more consistent and standardized means of comparison, approaches vary. I&O leaders must determine key criteria and considerations when identifying tools to meet this growing requirement.

Table of Contents

  • Analysis
    • Definition
    • Description
      • Externally Generated CIB
      • Internally Generated CIB
    • Benefits and Uses
      • Real-World Applications of CIB
      • Adoption Rate
    • Risks
    • Evaluation Factors
    • Alternatives
    • Recommendations
    • Representative Providers
      • indeni
      • Lakeside Software
      • Nyansa
      • ThousandEyes
      • Unify Square
      • Additional Vendors
  • Gartner Recommended Reading
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