Europe Context: 'Magic Quadrant for IT Service Support Management Tools'

Archived Published: 07 October 2016 ID: G00310300


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European I&O leaders buying IT service support management tools often choose a regional vendor. They should expand their list of possible providers to include vendors beyond local borders.

Table of Contents

  • Market Differentiators
  • Considerations for Technology and Service Selection
  • Notable Vendors
    • Magic Quadrant Vendors Headquartered in Europe
      • Axios Systems
      • EasyVista
    • Magic Quadrant Vendors Headquartered Outside of Europe
      • BMC
      • CA Technologies
      • Cherwell Software
      • Heat Software
      • HPE
      • Landesk
      • ServiceNow
    • Other Vendors Based in Europe
      • Alvao
      • Efecte
      • Isilog
      • Matrix42
      • Pat
      • ProactivaNET
      • TOPdesk
      • Wendia
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