Robotic Process Automation: Eight Guidelines for Effective Results

Published: 12 October 2016 ID: G00309398


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Stop your RPA projects from going off track — or worse, failing to solve problems they were never capable of fixing. Enterprise architects and technology innovation leaders should use this guide to position their RPA projects for success.

Table of Contents

  • Introduction
    • Capitalizing on RPA
      • Definition of RPA Software
      • Is It RPA or RPA "Washed" — Should You Care?
  • Analysis
    • Guideline 1: Formalize an Enterprise Automation Roadmap
    • Guideline 2: Aspire for Revenue Generation, but Act on Short-Term Results Rapidly
    • Guideline 3: Formalize IT Teams' Involvement as Early as Possible to Maximize Business Outcomes
      • Essential IT Involvement
      • Reasons IT Should Embrace RPA Concepts
    • Guideline 4: Create a Joint IT and Business RPA Team
    • Guideline 5: Get External Help and Build Internal Skills for RPA
    • Guideline 6: Build the Business Case for RPA
    • Guideline 7: Communicate What RPA Means to Your Organization
    • Guideline 8: Visualize the Cycle of a Robot Deployment
  • Gartner Recommended Reading
© 2016 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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