Critical Capabilities for Web Content Management

Archived Published: 02 November 2016 ID: G00290782

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Organizations find little differentiation in WCM products, yet selecting the right product remains complex. Application leaders responsible for CRM and customer experience need to pay extra close attention to long-range future plans in order to make the right choice today.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
    • Vendors
      • Acquia
      • Adobe
      • Automattic
      • CoreMedia
      • Crownpeak
      • Episerver
      • e-Spirit
      • eZ Systems
      • GX Software
      • Hippo
      • IBM
      • Kentico Software
      • OpenText (TeamSite)
      • OpenText (WEM)
      • Oracle
      • Progress
      • SDL
      • Sitecore
      • Squiz
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • Usability
      • Interoperability
      • Engagement Analytics
      • Mobility/Multichannel
      • Content Delivery
      • Personalization
      • Architecture
      • Cloud Capabilities
    • Use Cases
      • Digital Marketing Effectiveness
      • Contextualization of Delivered Experiences
      • Digital Commerce
      • Digital Workplace Initiatives
      • Composite Content Applications
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
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