Magic Quadrant for Operations Support Systems

Archived Published: 29 November 2016 ID: G00293530

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This Magic Quadrant rates major vendors that sell end-to-end OSSs to communications service providers in the global marketplace. The OSS becomes a critical incubator that enables CSPs to shift from traditional to digital service provider.

Table of Contents

  • Market Definition/Description
    • OSS Functionality
    • Market Evolution
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • Amdocs
      • Comarch
      • Ericsson
      • Hewlett Packard Enterprise
      • Huawei
      • IBM
      • Netcracker
      • Nokia
      • Oracle
      • ZTEsoft
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
    • Recommendations
  • Market Overview
    • Process- and Technology-Driven OSS: Best-of-Suite Approach
    • Enabling Third-Party Ecosystems for Digital Business Models
    • OSS/BSS Enabling IOT Frameworks
    • CEM Embraces Networks and OSSs
    • Vendors Not in the Magic Quadrant
  • Gartner Recommended Reading
© 2016 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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