Magic Quadrant for Managed Workplace Services, Europe


Archived Published: 11 January 2017 ID: G00313841

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Summary

Gartner positions 15 providers in the European MWS market according to their execution and strategic vision for the future of MWS. Our analysis of key trends, providers and offerings helps sourcing and vendor management leaders choose the right provider in a crowded, critical market.

Table of Contents

  • Market Definition/Description
    • Managed Workplace Services
      • Definition: European Countries
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • Atos
      • Capgemini
      • Cognizant
      • Computacenter
      • CSC
      • Dell Services
      • Fujitsu
      • Getronics/GWA
      • HCL Technologies
      • HPE (Enterprise Services)
      • IBM
      • Stefanini
      • T-Systems
      • Unisys
      • Wipro
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
    • Inclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
      • Service Capabilities
      • Overall Viability (Business Unit, Financial, Strategy, Organization): Financials
      • Sales Execution and Pricing
      • Market Responsiveness and Track Record
      • Marketing Execution
      • Customer Experience
      • Operations
    • Completeness of Vision
      • Market Understanding
      • Marketing Strategy
      • Sales Strategy
      • Offering Strategy
      • Business Model
      • Vertical/Industry Strategy
      • Innovation
      • Geographic Strategy
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
    • Evaluate Gartner's Vendor Positioning to Find Candidates That Meet Your Specific Requirements
  • Market Overview
    • Windows 10, a Catalyst of Change
    • Unified Workspaces and the Role of Analytics and Artificial Intelligence
    • Persona-Based Services
    • As a Service
    • IoT
    • Mobility
    • Final Considerations
  • Gartner Recommended Reading
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