Magic Quadrant for Managed Workplace Services, Europe

Archived Published: 11 January 2017 ID: G00313841

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Gartner positions 15 providers in the European MWS market according to their execution and strategic vision for the future of MWS. Our analysis of key trends, providers and offerings helps sourcing and vendor management leaders choose the right provider in a crowded, critical market.

Table of Contents

  • Market Definition/Description
    • Managed Workplace Services
      • Definition: European Countries
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • Atos
      • Capgemini
      • Cognizant
      • Computacenter
      • CSC
      • Dell Services
      • Fujitsu
      • Getronics/GWA
      • HCL Technologies
      • HPE (Enterprise Services)
      • IBM
      • Stefanini
      • T-Systems
      • Unisys
      • Wipro
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
    • Inclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
      • Service Capabilities
      • Overall Viability (Business Unit, Financial, Strategy, Organization): Financials
      • Sales Execution and Pricing
      • Market Responsiveness and Track Record
      • Marketing Execution
      • Customer Experience
      • Operations
    • Completeness of Vision
      • Market Understanding
      • Marketing Strategy
      • Sales Strategy
      • Offering Strategy
      • Business Model
      • Vertical/Industry Strategy
      • Innovation
      • Geographic Strategy
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
    • Evaluate Gartner's Vendor Positioning to Find Candidates That Meet Your Specific Requirements
  • Market Overview
    • Windows 10, a Catalyst of Change
    • Unified Workspaces and the Role of Analytics and Artificial Intelligence
    • Persona-Based Services
    • As a Service
    • IoT
    • Mobility
    • Final Considerations
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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