Critical Capabilities for SAP Application Services, North America


Published: 31 January 2017 ID: G00298583

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Summary

Service provider capabilities for SAP application services vary significantly by use cases. Sourcing and vendor management leaders should use this research to inform their service provider selection process and manage sourcing risks.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
    • Vendors
      • Accenture
      • Atos
      • Capgemini
      • CGI
      • Cognizant
      • CSC
      • Deloitte
      • Epam
      • Fujitsu
      • HCL Technologies
      • HPE
      • IBM
      • Infosys
      • KPIT
      • L&T Infotech
      • NTT Data
      • SAP
      • TCS
      • Tech Mahindra
      • Wipro
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • Technology Enablement
      • Industry and Process Expertise
      • Organizational Change Management
      • Operational Excellence
      • Continuous Improvement
      • Business Responsiveness
    • Use Cases
      • Implementation Services
      • Management Services
      • Implementation and Management Services
  • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
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