Critical Capabilities for Managed Mobile Services, Europe

Archived Published: 13 February 2017 ID: G00310425

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Mobile device outsourcing is expected to increase from $4.4 billion in 2016 to $7.2 billion in 2020, which represents a 64% growth. Management of the mobile estate in-house will require infrastructure and operations leaders to evaluate a wide variety of providers in support of procurement processes.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
    • Vendors
      • Fujitsu
      • Hewlett Packard Enterprise — Enterprise Services
      • IBM Global Services
      • Orange
      • Tangoe
      • Telefonica
      • Vodafone
      • Vox Mobile-GEMA
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • Sourcing and Logistics Management
      • Mobile Service Management
      • Device and System Management
      • App and Collaboration Management
      • Security and Content Management
      • Program and Financial Management
    • Use Cases
      • Secure Access to Information
      • Resource and Cost Visibility and Control
      • Mobility Outsourcing
      • Business Extension and Transformation
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
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