Define and Prioritize the User Experience to Succeed With VDI and DaaS

Archived Published: 06 March 2017 ID: G00320195

Analyst(s): |

Not a Gartner Client?

Want more research like this?
Learn the benefits of becoming a Gartner client.

contact us online


When adopting virtual desktop infrastructures or desktop as a service, I&O leaders need to prioritize the user experience. The PC "experience gap" is closing and can be overcome; however, organizations must optimize the user experience to attract and delight their users.

Table of Contents

  • Introduction
  • Analysis
    • Make UX a Priority in Solution Design and Product Selection
    • Incorporate Technologies and/or Select Service Options That Optimize the Session-Based Experience
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Free Research

Discover what 12,000 CIOs and Senior IT leaders already know.

Free Access

Why Gartner

Gartner delivers the technology-related insight you need to make the right decisions, every day.

Find out more

Call +1 800 213 4848 or contact us

to become a Gartner client.