Top 10 Strategic Technology Trends for 2017: Conversational Systems

Archived Published: 21 March 2017 ID: G00319579

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Conversational systems will bring the next paradigm shift in IT as technology becomes people-literate. Enterprise architecture and technology innovation leaders must exploit the viable use cases today while exploring opportunities for conversational systems in the future.

Table of Contents

  • Analysis
    • Why Conversational Systems Is a Top 10 Trend
      • Where Conversational Systems Fits in the Top 10
    • Changing the Way People Interact With Technology
    • Conversational Systems Will Be the Next Paradigm Shift
    • Evolving to General-Purpose Platforms
    • Actions
    • Appendix: The Other Top Strategic Technology Trends for 2017
  • Gartner Recommended Reading
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