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Conversational systems will bring the next paradigm shift in IT as technology becomes people-literate. Enterprise architecture and technology innovation leaders must exploit the viable use cases today while exploring opportunities for conversational systems in the future.
Table of Contents
Why Conversational Systems Is a Top 10 Trend
- Where Conversational Systems Fits in the Top 10
Changing the Way People Interact With Technology
Conversational Systems Will Be the Next Paradigm Shift
Evolving to General-Purpose Platforms
Appendix: The Other Top Strategic Technology Trends for 2017
- Why Conversational Systems Is a Top 10 Trend
Gartner Recommended Reading