Critical Capabilities for Managed Workplace Services, Europe


Archived Published: 04 April 2017 ID: G00316141

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Summary

As digital capabilities become increasingly important, choosing the right managed workplace service provider involves an in-depth understanding of their overall capabilities. Sourcing and vendor management leaders can use this research to quickly find suitable providers for specific needs.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
    • Vendors
      • Atos
      • Capgemini
      • Cognizant
      • Computacenter
      • CSC
      • Dell Services
      • Fujitsu
      • Getronics/GWA
      • HCL Technologies
      • HPE (Enterprise Services)
      • IBM
      • Stefanini
      • T-Systems
      • Unisys
      • Wipro
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • Remote Support
      • Alternative Support Models
      • Desktop, Mobility & Virtualization
    • Use Cases
      • Service Desk
      • End-User Device
      • Digital Workplace
  • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
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