Critical Capabilities for Managed Workplace Services, Europe

Archived Published: 04 April 2017 ID: G00316141

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As digital capabilities become increasingly important, choosing the right managed workplace service provider involves an in-depth understanding of their overall capabilities. Sourcing and vendor management leaders can use this research to quickly find suitable providers for specific needs.

Table of Contents

  • What You Need to Know
  • Analysis
    • Critical Capabilities Use-Case Graphics
    • Vendors
      • Atos
      • Capgemini
      • Cognizant
      • Computacenter
      • CSC
      • Dell Services
      • Fujitsu
      • Getronics/GWA
      • HCL Technologies
      • HPE (Enterprise Services)
      • IBM
      • Stefanini
      • T-Systems
      • Unisys
      • Wipro
    • Context
    • Product/Service Class Definition
    • Critical Capabilities Definition
      • Remote Support
      • Alternative Support Models
      • Desktop, Mobility & Virtualization
    • Use Cases
      • Service Desk
      • End-User Device
      • Digital Workplace
  • Inclusion Criteria
    • Critical Capabilities Rating
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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