Customer Payment Data, a Catalyst for Digital Banking Transformation

Archived Published: 24 May 2017 ID: G00327649

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This framework will support CIOs in building a payment data strategy to navigate cross-LOB silos, fend off market entry by fintech startups and respond to new regulations. The objective is to make customer data a key focal point of digital banking transformation.

Table of Contents

  • Analysis
    • Start With a Payment Data Strategy
    • A Question of Trust
    • This Is Urgent
    • How to Build a Payment Data Strategy
      • The Level of Transfer of Autonomy From the Customer
      • The Level of Commitment From the Customer
      • Populating Gartner's Payment Data Strategic Framework
    • Managing Customer Consent to Monetize Trust
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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