A Framework for Applying AI in the Enterprise

Archived Published: 28 June 2017 ID: G00336031

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This document provides an overview of Gartner AI-related research and analyst resources. Enterprise architecture and technology innovation leaders should leverage this reference to optimize Gartner support when defining and developing enterprise strategies and plans.

Table of Contents

  • Analysis
    • What Is AI?
      • An Executive and Strategic Perspective on AI
    • Core AI Technologies
      • Machine Learning, Deep Learning and Neural Networks
      • Natural-Language Processing, Speech Recognition and Text to Speech
      • Computer Vision
      • Machine Reasoning, Decision Making and Algorithms
      • Business Analytics and Data Science
      • Robots and Sensors
    • Leading AI Application Areas
      • Bots, Chatbots and Virtual Assistants
      • Conversational AI Platforms
      • Analytics and Predictive Analytics Models
      • Smart Objects, Sensors and Environments
    • AI in the Enterprise
      • General Enterprise AI Strategies
      • Customer Service and Support
      • Digital Business Initiatives
      • Digital Commerce and Digital Commerce Personalization
      • Governance and Information Management for AI
      • Human Capital Management/Recruiting
      • Internet of Things
      • IT Service Monitoring/Help Desk
      • Legal, Ethical and Social Issues
      • Sales
      • Security and Fraud
      • Workplace and Digital Workplace
    • AI in Vertical Industries
      • Automotive
      • Banking, Asset and Wealth Management, Capital Markets
      • Business Process Outsourcing — Customer Management, Finance and Accounting Procurement, and Human Resources
      • Consumer Products With AI
      • Government
      • Healthcare, Life Science and Pharma
      • Education (K-12 and Higher Education)
      • Insurance Services — Property, Casualty and Life
      • Invest/Venture Capital and AI
      • Manufacturing Operations
      • Retail
      • Supply Chain
      • Telecom
      • Topics Specific to Regional AI Usage
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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