Hype Cycle for Back-Office Analytic Applications, 2017

Archived Published: 17 July 2017 ID: G00314730


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Back-office analytic applications are the first touchpoints for analytics and artificial intelligence for many business users. This Hype Cycle helps data and analytics leaders in analytics teams and business domains understand where they can leverage these powerful technologies for business benefit.

Table of Contents

  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • Off the Hype Cycle
    • On the Rise
      • Artificial Intelligence in Postmodern ERP
      • Licensing and Entitlement Management
      • Al-Based Underwriting
      • AI for Procurement
      • Artificial Intelligence for IT Operations (AIOps) Platforms
      • Voice of the Employee
      • Digital Payment Advisor
      • Algorithmic Retailing
      • Workforce Engagement Management
      • Analytics Governance
      • Machine Learning in HCM
      • Mid/Back-Office WFO
      • Workspace Analytics
    • At the Peak
      • Social Media Analytics
      • Warehouse Resource Planning and Scheduling
      • Retail Activity Optimization
      • Social Media Risk Management
      • Supply Chain Execution Predictive Analytics
      • Mobile App Analytics
      • Mobile Marketing Analytics
      • User and Entity Behavior Analytics
      • IMC-Enabled Packaged ERP and F/SCPM Applications
      • Workforce Planning and Modeling
    • Sliding Into the Trough
      • Application Portfolio Management
      • Fraud Analytics
      • Consumption Analytics
      • Supply Planning
      • Workforce Analytics
      • Corporate Social Responsibility
      • Dynamic Discounting
      • Device Monitoring Analytics
    • Climbing the Slope
      • Cost-to-Serve Analysis
      • Application Performance Monitoring Suites
      • Real-Time SPC Applications
      • Talent Management Suites
      • Algorithmic Merchandise Optimization
      • Contract Life Cycle Management
      • Diagnostic Analytics
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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