Redefine Your Application Strategy to Exploit Conversational AI for Digital Business Success


Published: 12 September 2017 ID: G00333346

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Summary

Application leaders have traditionally favored a mobile- or digital-first strategy for user experience, but conversational AI fundamentally redefines both. They should prepare to exploit "AI-first" in their application strategy for digital business in the new paradigm.

Table of Contents

  • Introduction
  • Analysis
    • Expose Business Leaders and Product Managers to Conversational AI by Investing in Innovation
    • Increase Organizational Readiness by Assessing Competencies and Resources
    • Host a Hackathon and Pilot Winning Conversational AI Ideas
    • Leverage Lessons From Pilots With Product Management to Update Your Digital Strategy
  • Gartner Recommended Reading
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