Assessing AIOps Platforms for Proactive IT Operations Management

Published: 15 November 2017 ID: G00341444


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Artificial intelligence for IT operations platforms, such as those from Elastic, Splunk and Sumo Logic, combine big data and machine-learning functionality to help IT observe, filter and act on data. This document helps technical professionals assess AIOps platforms.

Table of Contents

  • Analysis
    • Definition of AIOps
    • AIOps Architecture
      • Architectural Options
    • Use Cases for AIOps Platforms
      • Automation
      • Monitoring
      • Service Support
      • Business Value Dashboards
    • AIOps Platform Market Trends
      • More Useful Analytics
      • Support for a Greater Variety and Volume of Data
      • More Automation Enablement
    • AIOps Platform Risks and Pitfalls
    • AIOps Capabilities
      • AIOps Platform Capabilities Comparison
  • Recommendations
  • Conclusion
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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