Best Practices for Implementing Retail Distributed Order Management Systems

Foundational Refreshed: 07 March 2019 | Published: 18 November 2017 ID: G00346916


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Many retailers are investing in distributed order management systems to optimize their consumer order fulfilment performance. Chief supply chain officers can use this research to successfully implement these systems into their business application landscape.

Table of Contents

  • Introduction
  • Analysis
    • Control Project Scope
    • Involve IT Architecture Resources With Broad Legacy Systems Expertise
    • Assemble an Implementation Led by Internal Retailer Resources
    • Adopt a Phased Rollout Approach
      • Phase 1 — Pilot
      • Phase 2 — Full Functional Scope
      • Phase 3 — Enterprise Rollout
  • Gartner Recommended Reading
© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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