Predicts 2018: IT Operations

Analyst(s): Terrence Cosgrove | Hank Marquis | Pankaj Prasad | Chris Matchett | Robert Naegle | Will Cappelli | Colin Fletcher | Kenneth Gonzalez | Rich Doheny
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Summary
Successful infrastructure and operations organizations will implement vastly different roles and technologies during the next five years. I&O leaders must identify the changes on the horizon, as well as the skills, technologies and processes that will be required to ensure I&O's continued relevance.
Table of Contents
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Analysis
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What You Need to Know
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Strategic Planning Assumptions
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A Look Back
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What You Need to Know
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