Predicts 2018: IT Operations

Archived Published: 04 December 2017 ID: G00342379

Analyst(s): Terrence Cosgrove | Hank Marquis | Pankaj Prasad | Chris Matchett | Robert Naegle | Will Cappelli | Colin Fletcher | Kenneth Gonzalez | Rich Doheny

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Summary

Successful infrastructure and operations organizations will implement vastly different roles and technologies during the next five years. I&O leaders must identify the changes on the horizon, as well as the skills, technologies and processes that will be required to ensure I&O's continued relevance.

Analysis
- What You Need to Know
- Strategic Planning Assumptions
- A Look Back
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© 2017 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Predicts 2018: IT Operations

Analyst(s): Terrence Cosgrove | Hank Marquis | Pankaj Prasad | Chris Matchett | Robert Naegle | Will Cappelli | Colin Fletcher | Kenneth Gonzalez | Rich Doheny

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